Amazon Kindle Paperwhite 6TH GEN DPS75DI Charge Port Repair Service
- This service is to repair/replace your broken Amazon Kindle Paper White Charge Port and is not an actual item. You will need to mail the Amazon Kindle Paper White in for this service. The processing and repair time frame for your Amazon Kindle Paper White is typically 72 hours once received. You'll be notified within 24 hours of me receiving your Amazon Kindle Paper White Monday - Friday during business hours. Units received after business hours, or on holidays, will be processed the following business day. All replacement Charge Port are high quality OEM Charge Port. This repair service is only for the repair listed "Amazon Kindle Paper White Charge Port", no other service will be rendered unless paid for. If your Amazon Kindle Paper White has other issues please let me know before you mail the Amazon Kindle Paper White in for repair. Business operating hours are Monday - Friday 10AM-6PM PST (All national holidays observed).
- Select the service you need. If you do not know what your issue is please contact me or mail your Amazon Kindle Paper White in for diagnostics.
- Upon checkout provide your personal information such as name, email address and address you'd like the Amazon Kindle Paper White shipped back to.
- Securely package your Amazon Kindle Paper White and then mail it to the address provided. Mail in address and instructions can be found here.
- After I receive your Amazon Kindle Paper White I'll contact you via email confirming I have received your Amazon Kindle Paper White. Your estimated repair date will be provided as well.
- Amazon Kindle Paper White is repaired on the estimated repair date and mailed back within 24 hours of the repair being completed Monday - Friday.
- Amazon Kindle Paper White must power on to be worked on, if the Amazon Kindle Paper White does not power on when connected to a charged battery or DC power supply the Amazon Kindle Paper White will be rejected and mailed back to you. Please note if the Amazon Kindle Paper White does not power on because the battery can't be charged this is an acceptable condition for repair and the Amazon Kindle Paper White will be tested before the repair is attempted.
- Along with the repair service you receive a 12 month component failure warranty. The 12 month component failure warranty covers the Charge Port from failing within the warranty time period provided to you and is limited to component failure only. I do not warranty misuse or accidental damage of replacement Charge Port. When sending your Amazon Kindle Paper White in for warranty you are responsible for shipping costs both ways and for shipping the Amazon Kindle Paper White back after warranty repair.
- Click here to view mail in instructions.
- This service only replaces the Charge Port and guarantees the Charge Port will have continuity (electrically connected) to the logic board via solder. If the Charge Port is not physically damaged (bent, broken, pulled up) or corroded from water damage please contact us before purchasing this service.
- If you mail in a Amazon Kindle Paper White with missing solder pads and you have not paid for the jumper wire solution to fix this issue, it will delay your repair. I will invoice you for the additional work. This must be agreed upon before further servicing can continue.
- If you have missing solder pads, I do not replace the solder pads. I simply run a jumper (copper wire) from the Charge Port to the corresponding component at an additional cost. I do not install new solder pads. If you do not like the jumper solution please do not order this service.
- I reserve the right to send any board back if it does not meet my requirements for repairing the board. Please feel free to ask questions before you purchase.
- I am not responsible for a Amazon Kindle Paper White that is damaged or lost during shipping.