Contact

Questions about an order, a repair or product compatibility? Use the contact form below to reach Outsource Repairs.

Help us identify your request

Include your order number if you have one, your device or controller model, the product or service you are asking about, and a short description of the issue. For compatibility questions, include the model number and any known board revision.

Do not include payment-card details, account passwords or other unnecessary sensitive information. If a photograph would help, describe what it shows; we can explain how to provide it when needed.

Before sending a device or return

Please contact us before sending an item for a return or warranty claim, or if the correct repair service is unclear. For mail-in repairs, purchase the appropriate service first. We provide the applicable mailing address and shipping instructions after purchase.

Helpful resources

Stage 2 Draft - Contact

Questions about an order, a repair or product compatibility? Use the contact form below to reach Outsource Repairs.

Help us identify your request

Include your order number if you have one, your device or controller model, the product or service you are asking about, and a short description of the issue. For compatibility questions, include the model number and any known board revision.

Do not include payment-card details, account passwords or other unnecessary sensitive information. If a photograph would help, describe what it shows; we can explain how to provide it when needed.

Before sending a device or return

Please contact us before sending an item for a return or warranty claim, or if the correct repair service is unclear. For mail-in repairs, purchase the appropriate service first. We provide the applicable mailing address and shipping instructions after purchase.

Helpful resources