Stage 3 Draft - Controller Upgrades

Choose a controller upgrade by its exact model and service type. A mail-in upgrade requires your own controller; a replacement board is a physical part.

Xbox Series X/S — Model 1914

Explore the Model 1914 upgrade information, including compatibility, calibration and service requirements.

Choose the Model 1914 TMR mail-in upgrade service to send your own controller. Place your Shopify order for the service before receiving the applicable mailing address and instructions. U.S. mail-in service only.

Replacement controller parts

Shop Model 1914 controller parts for shipped boards and joystick modules.

Browse parts and compatibility guidance. Verify your model number and board revision before ordering.

Payment and shipping

Every order is manually invoiced through Square, separate from Shopify. Physical products ship after invoice payment; mail-in repairs are invoiced after completion and returned after payment. Mixed orders are allowed. You pay inbound mail-in shipping; successful initial repair return shipping is included in the service price and paid by Outsource Repairs. If repair fails before payment, only return shipping is invoiced and the device returns after that charge is paid; if repair payment was collected, it is refunded minus return shipping. No unsuccessful repair/service charge applies unless other work is separately authorized. Warranty shipping is separate; customers pay both directions unless separately approved. Shipping & Returns explains the details.

Questions before ordering?

Use our Contact form for model or service questions. Review Warranty and Mail-In Instructions.

Controller Upgrades

For Xbox Series X/S Model 1914. Choose work on your own controller or a replacement component shipped to you.

Mail-in service

Send your own Model 1914 controller for a TMR upgrade, calibration and testing. This is a service, not a replacement controller or parts kit.

View mail-in upgrade
Example Model 1914 board after a TMR joystick upgrade
Example upgraded board. The service is performed on your own controller.

Part / upgraded board

Buy a physical board or joystick module shipped to you. Check compatibility and included items; professional installation is recommended.

View Model 1914 parts
Model 1914 replacement joystick board with TMR modules
Example component. Review the selected listing for its condition and inclusions.

Read Model 1914 service details

Model 1914 mail-in workflow

Place your Shopify order, then receive private mailing instructions. Your shipping address is the return address. Every order is manually invoiced through Square, separate from Shopify; mixed orders are allowed. Physical products ship after invoice payment. Mail-in repairs are invoiced after completion and returned after payment. You pay inbound shipping. Successful initial return shipping is included in the service price and paid by Outsource Repairs.

If repair fails before payment, only return shipping is invoiced; the device returns after that charge is paid. If repair payment was collected, it is refunded minus return shipping. No unsuccessful repair/service charge applies unless other work is separately authorized. See Shipping & Returns below.

Warranty shipping is separate: customers pay shipping both directions for warranty service unless separately approved. The 24-month limited repair warranty begins when you receive the repaired device.

Ordering, compatibility & support details

Choose a controller upgrade by its exact model and service type. A mail-in upgrade requires your own controller; a replacement board is a physical part.

Xbox Series X/S — Model 1914

Explore the Model 1914 upgrade information, including compatibility, calibration and service requirements.

Choose the Model 1914 TMR mail-in upgrade service to send your own controller. Place your Shopify order for the service before receiving the applicable mailing address and instructions. U.S. mail-in service only.

Replacement controller parts

Shop Model 1914 controller parts for shipped boards and joystick modules.

Browse parts and compatibility guidance. Verify your model number and board revision before ordering.

Payment and shipping

Every order is manually invoiced through Square, separate from Shopify. Physical products ship after invoice payment; mail-in repairs are invoiced after completion and returned after payment. Mixed orders are allowed. You pay inbound mail-in shipping; successful initial repair return shipping is included in the service price and paid by Outsource Repairs. If repair fails before payment, only return shipping is invoiced and the device returns after that charge is paid; if repair payment was collected, it is refunded minus return shipping. No unsuccessful repair/service charge applies unless other work is separately authorized. Warranty shipping is separate; customers pay both directions unless separately approved. Shipping & Returns explains the details.

Questions before ordering?

Use our Contact form for model or service questions. Review Warranty and Mail-In Instructions.

Need help choosing? Use our Contact form. Mail-In Instructions · Shipping & Returns · Warranty