Apple Ipod Touch 5th Gen Battery Replacement Service

• This service is to repair/replace your broken Apple Ipod Touch 5th Gen Battery and is not an actual item. We will require you to mail the Apple Ipod Touch 5th Gen in to us for this service. The processing and repair time frame for your Apple Ipod Touch 5th Gen is 2 business days, Monday–Friday, after the device is received, you will be notified within 24 hours of us receiving your Apple Ipod Touch 5th Gen Monday - Friday during our business hours, units received while closed from observing a holiday or on Saturday and Sunday are processed the following business day. All replacement Battery are high quality OEM Battery. This repair service is only for the repair listed "Apple Ipod Touch 5th Gen Battery", no other service will be rendered unless paid for. If your Apple Ipod Touch 5th Gen has other issues please let us know before you mail the Apple Ipod Touch 5th Gen in to be repaired. Place your Shopify order first. The private repair destination and mailing instructions are provided through the approved post-order workflow. If you have any questions please contact us. We will respond within 24 - 48 hours. Our business operating hours are Monday - Friday 10AM-6PM PST(All national holidays observed). Thank you for your time and have a nice day.

How this service works

1. Diagnose the issue with your Apple Ipod Touch 5th Gen, if you are unsure if this repair service will resolve the issue you are having please contact us before purchasing this service so we may assist you.
2. Place your Shopify order for this service first. The private repair destination and mailing instructions are provided after the order is placed.
3. Securely package your Apple Ipod Touch 5th Gen and than mail it in to the address provided. 
4. When we receive your Apple Ipod Touch 5th Gen we will contact you via email confirming we received your Apple Ipod Touch 5th Gen and provide the estimated repair date for your Apple Ipod Touch 5th Gen.
5. Apple Ipod Touch 5th Gen is repaired on the estimated repair date and returned after payment of the manual Square invoice issued after repair completion. You pay inbound shipping; Outsource Repairs pays return shipping after a successful repair. Warranty shipping is separate from initial repair shipping.

Requirements

• Apple Ipod Touch 5th Gen must power on to be worked on, if the Apple Ipod Touch 5th Gen does not power on when connected to a fully charged battery or DC power supply the Apple Ipod Touch 5th Gen will be rejected and mailed back to you. Please note if the Apple Ipod Touch 5th Gen does not power on because the battery can not be charged this is acceptable condition for repair and the Apple Ipod Touch 5th Gen will be tested before the repair is attempted.

Mail In Service Disclaimer

• This service only replaces the Battery and guarantees the Battery will have continuity(Electrically connected) to the logic board via solder. If the Battery is not physically damaged(Bent, Broken, pulled up) or corroded from water damage please contact us before purchasing this service.
• If you mail in a Apple Ipod Touch 5th Gen with missing solder pads and you have not paid for the jumper wire solution to fix this issue it will delay your repair! We will invoice you for the additional work.If you do not agree to this do not order our service!
• If you have missing solder pads we do not replace the solder pads we simply run a jumper(Copper wire) from the Battery to the corresponding component at an additional cost. We do not install new solder pads if you do not like the jumper solution please do not order this service. 
• We reserve the right to send any board back if it does not meet our requirements for repairing the board. Ask questions before you purchase. 
• We are not responsible for a Apple Ipod Touch 5th Gen that is damaged or lost during shipping. 

Repair Warranty

• Along with the repair service you receive a 24-month component failure warranty beginning when you receive the repaired device. The 24-month component failure warranty covers the Battery from failing within the warranty time period provided to you and is limited to component failure only. We do not warranty misuse or accidental damage of replacement Battery. When sending your Apple Ipod Touch 5th Gen in for warranty you are responsible for shipping cost both ways to us and for shipping the Apple Ipod Touch 5th Gen back after warranty repair.

Mail In Instructions

• (STEP 1) Before mailing in your Apple Ipod Touch 5th Gen please remove SD cards, SIM cards and back up all data you would like saved if possible. We do not back up data and most the time we do not have to reset the Apple Ipod Touch 5th Gen however if we do this insures you will not loose any data.
• (STEP 2) Package the Apple Ipod Touch 5th Gen safely to be shipped to us. Also include a note with your invoice number and what service you purchased. Failure to provide this note will lead to repair delays. Then take to your preferred shipping company(USPS, UPS or Fedex) and ship the Apple Ipod Touch 5th Gen. Place your Shopify order first and use the private mailing instructions provided through the post-order workflow. Mail-in repairs are manually invoiced through Square after repair completion.